This course, run by First Thought Training, will equip SAS Doctors and Dentists to:
- Describe the 2 processes in two-way communication
- Name 5 barriers to effective communication within the NHS
- Critique 5 examples of body language which can give mixed signals
- Name the 6 communication styles and how they impact on your conversations
- Explain 5 areas which must be planned before the interview
- Name the 3 parts of rapport building and how to practically use them within an interview
- Explain 5 ways to create impact within the interview
The Programme Includes:
- The communication process: Communication as a two-way process - what is involved in the communication process?
- Barriers to effective communications
- Solutions: Understanding the language of communication
- Making good connections - Persuasion and negotiation, and Being assertive
6 CPD Points will be provided for full attendance
