Free

Making Every Contact Count Training

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Location

Ferguson House

15 Marylebone Road

London

NW1 5JD

United Kingdom

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Description

Frontline staff working in North West London are excellently placed to make every contact with the general public count. While they have plenty of valuable opportunities to help people to make decisions and positive changes, they might not always find it easy to do this and they might not be aware of local services available to support the changes they want to make.

What is being offered?

A half day training programme to support staff to develop the relevant knowledge, skills, and confidence to be able to deliver brief and very brief interventions through effective conversations, resulting in signposting to relevant local services. It is about connecting with the public and using the appropriate language to do this effectively.

Learning outcomes

By attending this training session, you will:

  • Get an understanding of what MECC is all about and the positive impact it can have on health and wellbeing
  • Learn a simple MECC technique to help people make healthier lifestyle changes
  • Be able to use interactions with people as an opportunity to identify an issue and encourage behaviour change
  • Receive information on signposting to other services for support

You talk to hundreds of members of the community every week, so why not take part in our training programme and make every contact count!

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Date and Time

Location

Ferguson House

15 Marylebone Road

London

NW1 5JD

United Kingdom

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