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Managed By Machine: How artificial intelligence and cognitive computing are...

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University of Westminster Cavendish Campus

University of Westminster Cavendish Campus

115, New Cavendish St.

London, United Kingdom

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Speaker:        Ben Hawkes, Managing Director, Mindsight Ltd.

The automation of work is nothing new: physical labour has been steadily automated since the industrial revolution. This time, it's claimed, is different: technologists and business experts are talking of a 'new world of work' in which machines take over not just physical tasks but knowledge-based work as well. According to the Bank of England, this will have a major impact: some fifteen million jobs in the UK are at risk of being automated over the next ten years. 

 

This is happening because new techniques and technologies are enabling workers and leaders to rely on automated 'advisors' feeding them with instructions, just-in-time recommendations and personal guidance. These advisors and their guidance will be powered by real-time analysis of big data that will see patterns and generate insights far beyond the capability of humans.

 

That's the claim, but are we really entering the age of a 'new world of work'? How much of this is speculation and hype? This session will cut through the jargon and buzz-words of algorithmsartificial intelligence and machine learning and present a balanced and thoughtful perspective on how and why the world of work is changing often in surprising ways.

 

A good example of the speed of change is decision making in HR: how is it changing, and how can HR practitioners and business psychologists can best equip themselves for the future of all of us being 'managed by machine'?

 

Ben Hawkes has worked in HR and Business Psychology for over 20 years.  He is the founder and Managing Director of Mindsight Limited (www.mindsight.limited) a consulting practice with operations in the UK and US. His team of psychologists, business experts & data scientists help organisations develop their talent analytics and assessment capabilities. In addition, for the duration of 2016 he is also acting as an Advisor in the assessment and analytics function of Shell International.

 

Prior to starting Mindsight Limited, Ben worked for over ten years for IBM Kenexa, initially within the consulting practice before taking responsibility for the portfolio of online assessments delivered to over 35 million test-takers around the world each year.

 

Ben has presented at the annual conferences of the Association for Business Psychology, the Australian Association of Graduate Employers and, in the US, the Society for Industrial and Organizational Psychology and the Association of Test Publishers. He has authored and co-authored several book chapters on psychological assessment, simulation technologies and the use of games as psychological assessments.

 

Ben's research interests include the application of new and emerging technologies to the practice of assessment, including simulation, gaming, text analytics, social media, mobile devices and computer adaptive testing.

 

It is expected that the presentation will last 45 minutes followed by approximately 20 minutes of Q&A and networking will as usual be encouraged at this event.  

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University of Westminster Cavendish Campus

University of Westminster Cavendish Campus

115, New Cavendish St.

London, United Kingdom

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