£189

Management Essentials: Managing Conflict

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£189

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Event description
The eighth in our Management Essential series is focussed on improving the way you approach and handle conflict as a Manager.

About this event

None of us like to admit there are simmerings of conflict where we work, but at some point, if we haven’t already, we will all be faced with a conflict situation. Knowing what it is and how to deal with it is key to ensuring it doesn’t escalate.

This reassuring and confidence building workshop, we will take you on a practical tour of Managing Conflict, covering the 3 Rs – Recognising, Responding and Resolving.

Emma Fay from HR Dept and Gemma Rolstone from Delphinium will not only explore conflict in the workplace but give you practical tips on handling those difficult conversations and an insight into the role of mediation.

After this workshop you will be able to:

  • Recognise workplace conflict - know the ‘signs’ and ‘symptoms’ to look out for ​
  • Respond to workplace conflict - be aware of your responsibilities as a Manager in responding to it ​
  • Resolve workplace conflict - have practical tips for resolving, including how to handle difficult conversations.
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Online event

Refund policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Organiser Emma Fay

Organiser of Management Essentials: Managing Conflict

Director of HR Dept Wilmslow since June 2014

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