Stepping into a management role? Don’t panic—this course on Management Skills: A New Manager is tailored for those freshly promoted or about to be. You’ll learn how to navigate your shift from team member to team leader without losing your sense of humour (or your team’s respect). It’s all about finding your managerial rhythm without sounding like you’ve swallowed a leadership manual.
This course offers plain-English guidance on core managerial responsibilities, including effective communication, decision-making, conflict handling, and performance feedback. We’ll show you how to manage meetings without draining the life from them and offer tips on managing people who were once your peers—without awkwardness or waffle. No buzzwords, no chest-puffing techniques—just solid strategies for new managers looking to lead with sense and purpose.
Learning Outcomes
- Understand the core responsibilities of a new managerial role
- Learn to communicate confidently and clearly with team members
- Identify how to give and receive constructive performance feedback
- Manage time effectively and prioritise workplace responsibilities
- Build stronger working relationships with your direct reports
- Tackle conflict calmly and make balanced decisions under pressure
Who is this Course For
- Recently promoted staff looking to build confidence as managers
- Professionals new to a leadership position in any industry
- Team leads wanting structured guidance on managing people
- HR assistants stepping into first-level management roles
- Supervisors keen to polish foundational management skills
- Admin staff progressing towards junior management positions
- Office coordinators adapting to broader responsibilities
- Anyone managing a team for the first time—minus the ego
Career Path
Explore career roles where Management Skills: A New Manager training adds value:
- Team Leader – £28,000 per year
- Operations Supervisor – £32,000 per year
- Assistant Manager – £30,000 per year
- Project Coordinator – £29,000 per year
- HR Officer – £31,000 per year
- Customer Service Manager – £33,000 per year
