Free

Manager & Supporter Training - Meeting the Challenges (June 2019)

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Ennerdale Scout Centre

Ennerdale Bridge

Cleator Moor

CA23 3AR

United Kingdom

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The aim of this course is to provide Managers with an opportunity to discuss and develop their approach to dealing with difficult situations.

Objectives - By the end of the course, participants will be able to:

  • Identify causes of conflict and define appropriate strategies to resolve it.
  • Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations.
  • Apply The Scout Association’s safeguarding procedures to real situations.
  • Carry out challenging reviews.
  • Prioritise the different challenges faced in their role.
  • Identify steps to implement their personal action plan.

The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

  • Getting the Word Out
  • Safeguarding for Managers and Supporters
  • Dealing with Difficult Situations
  • Enabling Change
  • Financial and Physical Resources
  • Decision Making

It is recommended that where possible learners complete the Skills of Management weekend first as many of the skills and concepts are built upon in later courses.

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Date and Time

Location

Ennerdale Scout Centre

Ennerdale Bridge

Cleator Moor

CA23 3AR

United Kingdom

View Map

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