Managing across generations (9 September 2022)

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Event description
Mind the gap!

About this event

Millennials make up the largest percentage of the workforce, posing challenges to long-standing structures, working practices and management styles. With this change there have been shifts in the way organisations need to bring generations together, adapt the working environment, and manage a diverse population.

This practical session focusses not just on millennials, but on the traits and characteristics of each of the generations found in the workplace, and the differences between them. Exploring preferences and behaviours through practical case study discussions, participants will work to understand and respect generational differences and commonalities, adapt their style to avoid a ‘one size fits all’ approach, and turn negative stereotypes into positive working relationships.

Particular attention is paid to the impact on teamwork, communication, motivation, performance, collaboration and reward.

What’s in it for you?

  • Understand the manager’s role in managing a multi-generational workforce
  • Explore the characteristics of different generations
  • Know how to create a collaborative working environment that draws on generational strengths


(10.00 – 10.45)


  • Objectives and agenda
  • How do you like to be managed?
  • Understanding people from a variety of generations, backgrounds and outlooks and uniting them in a common purpose and vision


  • Different generations currently in the workplace
  • Common characteristics of each generation
  • Impact on teamwork, communication and motivation


  • Drawing on the strengths of generations to create a strong working team
  • Creating the right environment for collaboration


    • Summary of key learning points
    • Reflection on next steps
    • Planning for implementation of learning in the workplace

    Free registration

    This webinar, one of a series, is completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ and to be sure of a place. Click 'Add to calendar' above before you click the green ‘Register’ button, above. The session will be held on Zoom, so remember to look out for the secure password we will email you an hour before the session begins.

    Sessions in the series:

    Assertiveness (3 December 2021)

    Hybrid working (14 January 2022)

    Using your coaching skills (21 January 2022)

    Change management (4 February 2022)

    Courageous conversations (25 February 2022)

    Building mental fitness (4 March 2022)

    Developing key coaching skills (25 March 2022)

    From team member to team leader (1 April 2022)

    Workplace investigations (29 April 2022)

    Management essentials (6 May 2022)

    Coaching with your brain (13 May 2022)

    Presentation skills, TED-style (10 June 2022)

    Honest conversations (1 July 2022)

    EDI (8 July 2022)

    Managing across generations (9 September 2022)

    Coaching skills for line managers (7 October 2022)

    Communication skills (4 November 2022)

    Stress and resilience (2 December 2022)

    Please don’t forget to attend – the session will not be recorded.


    This webinar is delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback he’s had recently from delivering these webinars:

    ‘Engaging, fun and informative.’

    ‘Very engaging and friendly – knows his onions!’



    ‘Brilliant and friendly trainer.’

    ‘Great! Made me feel comfortable and engaged.’

    ‘Great guy, knew his stuff!’

    ‘Brilliant trainer, really enjoyed his delivery.’

    ‘Great trainer – very personable.’

    ‘Highly engaging, knowledgeable and motivating – excellent facilitator who made the day fly by and who kept energy high.’

    ‘Passionate, engaging. One of the best trainers I’ve had.’

    ‘Very enthusiastic trainer and able to clearly deliver a message while making you think.’

    ‘Awesome training – very useful.’

    ‘Thank you – best course I’ve attended to date!’


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    Organiser Maximum Performance

    Organiser of Managing across generations (9 September 2022)

    Please feel free to contact us on: 01582 463 460

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