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Managing and Matching Expectations with I.C.E

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Edinburgh Napier University, Sighthill Campus

9 Sighthill Court

2.D.04

Edinburgh

EH11 4BN

United Kingdom

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Understanding, managing and matching students expectations of their higher education journey is vital to supporting success. I.C.E is a tool that we can use for undertaking meaningful dialogues for support and also allows us to rethink how we envisage the student journey.

Bio
Duncan is a Senior Lecturer in Education at the University of Bolton, a Fellow of the Society for Education and Training, and a Principal Fellow of the Higher Education Academy. He has a background in transnational education, clinical communication skills, and teacher education having taught in the Further Education and Skills sector and Higher Education in the UK and overseas. Duncan worked for the National Health Service for several years in medical education, working with international medical graduates and refugee healthcare professionals, and as a service manager. His research interests include; managing expectations, student experience, staff development, transitions in education, and postgraduate student experience.

Duncan can be found on Twitter as @Duncan_Cross and his TEDx on I.CE can be viewed here https://www.youtube.com/watch?v=zu_XDJP3wAc&t=3s

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Edinburgh Napier University, Sighthill Campus

9 Sighthill Court

2.D.04

Edinburgh

EH11 4BN

United Kingdom

View Map

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