This session provides a clear outline of the key role that managers and supervisors occupy in managing attendance, and attempts to ensure that they are better equipped to handle difficult situations. The session is designed to give participants a clear understanding of how to handle absenteeism problems. They will develop the necessary knowledge and skills to deal with problems fairly.
By the end of this workshop, participants will be able to:-
• Understand the need to monitor and control absence
• Be familiar with the approved methods of managing short - time, persistent and long-term absence.
• Conduct a return to work counselling session
• Manage difficult situations, i.e.: dealing with terminal illness, mental illness and alcohol/drug abuse.