Managing Behaviours

Managing Behaviours Course – Confident, Compassionate Responses in Youth & Workplace Settings

Whether you're supporting young people, leading a team, or working in education, this course equips you with practical tools to understand and respond to challenging behaviours with clarity and care.

Through real-world scenarios, interactive activities, and trauma-informed approaches, you'll explore how to:

• Recognise the roots of behaviour—stress, unmet needs, and communication styles
• Respond calmly and effectively to disruption, conflict, or escalation
• Set clear boundaries while maintaining empathy and respect
• Use de-escalation techniques and restorative practices
• Create inclusive environments that support positive behaviour

This session blends safeguarding principles, mental health awareness, and practical strategies to help you feel confident in managing behaviours while promoting dignity and wellbeing.Format: Interactive workshop with group discussion and take-home resourcesWho it's for: Youth workers, educators, support staff, volunteers, and team leaders

Join us to build safer, more respectful spaces—where everyone feels seen, heard, and supported.

Eligibility rules apply:

• Aged 19+• Cheshire West and Chester Resident