£0 – £350

Managing Business Performance: One Day Workshop

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Edinburgh Business School

Heriot-Watt University

Currie

EH14 4AS

United Kingdom

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Have you ever wondered how some companies seem to consistently outperform their counterparts? Moreover, they seem to be able to do this even through turbulent economic times. For many years we have been obsessed with measuring and managing performance of organisations. However, best companies appear to focus on their underlying capabilities rather than short-term metrics.

How do they do this? What do these companies have in common? What actions can we take today to make a difference? These are just some of the questions which we will explore in this one day executive workshop which presents an opportunity to learn from:

The results of 25 years of research into areas such as performance measurement; strategic management; organisational culture and behaviour; organisational evolution and adaptation; and people engagement and motivation. The experiences of a range of companies and organisations (food & drink, technology; engineering manufacturing; service and public sector organisations).



Our one-day executive workshop is aimed at executives and managers responsible for managing the performance of their organisation, and will cover the below content.

The Science

  • What are we managing?
  • What is performance?
  • What do best companies manage?

The Art

  • How to use the measures
  • Control without “Controlling”
  • Engaging People
  • Designing interventions

Objectives

  • What are we managing? – do we understand the value streams and processes we ought to manage?
  • Performance measurement – do we know how to design effective performance measurement systems?
  • Using performance measures – do we know how to use performance measures effectively?
  • Organisational capabilities – do we understand the capabilities that underpin the long term sustainable performance?
  • Control without “Controlling” – do we know how to control organisations without being “controlling”?
  • Effective interventions – do we know how to design and deliver effective interventions?



Please note that delegates will receive refreshments throughout the day, and any allergies or dietary requirements should be delcared to cpd.soss@hw.ac.uk before the 8th March 2019.

Refunds can be issued up to 7 days before the Event Date.

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Date and Time

Location

Edinburgh Business School

Heriot-Watt University

Currie

EH14 4AS

United Kingdom

View Map

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