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Helping you understand the metrics that really matter

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This workshop is a must for executives managing the performance of their organisation.

Today’s business landscape is widely regarded as the most turbulent and fast moving ever. However, there are organisations that are not only surviving, but thriving. Find out what twenty five years of research reveals in terms of how these organisations consistently outperform their counterparts even during times of economic stress.

Professor Umit Bititci quite literally wrote the book on managing business performance (Managing Business Performance: the Science and the Art) and drawing on his years of research and expertise this workshop will provide executives with pragmatic actions that can be taken today to make an immediate difference. He will help participants define the key underlying capabilities that must be focused upon rather than the short term metrics that hinder business performance in the longer term.

Over the course of three two hour workshops scheduled to take place from 4pm until 6 pm on the 9th, 10th and 11th of August participants will gain a thorough understanding of the following questions in the context of their own organisation

• Are we managing what really matters?

• Are our performance measurement systems effective?

• Do we know how to use performance measures effectively?

• Do we understand the capabilities that underpin the long term sustainable performance?

• Do we know how to control our organisation without being “controlling”?

• Do we know how to design and deliver effective interventions?

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Organiser Edinburgh Business School, Heriot-Watt University

Organiser of Managing Business Performance

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