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Managing Challenging Behaviour

Cambridge Council for Voluntary Service

Tuesday, 21 May 2019 from 09:30 to 13:00 (BST)

Managing Challenging Behaviour

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
Member organisations Sold Out 19h Free £0.00
Non Member Sold Out 19h £60.00 £0.00

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Event Details

 

Why should I come along?

 

By the end of the session you’ll have a better idea of how challenging behaviour develops, how can you address it and how can you seek to resolve it.

 

Who is this workshop for?

 

The course is for anyone who manages volunteers and others and spends time trying to deal with challenging behaviour.

 

What will you learn?

 

  • Key causes of disagreement between people
  • People’s different approaches to conflict
  • Dealing with angry people
  • Negotiation/mediation skills
  • What is required to resolve a conflict

 

By registering for this course you agree to abide by the CCVS cancellation policy.


If you have any problems please contact us on 01223 464696 or email enquiries@cambridgecvs.org.uk

Do you have questions about Managing Challenging Behaviour ? Contact Cambridge Council for Voluntary Service
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When & Where


16 - 18 Arbury Court

CB4 2JQ Cambridge
United Kingdom

Tuesday, 21 May 2019 from 09:30 to 13:00 (BST)


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Organiser

Cambridge Council for Voluntary Service

CCVS is an independent registered charity, set up by local organisations as an infrastructure and network organisation to help and support community and voluntary groups in Cambridge City, South Cambridgeshire and Fenland.

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