Managing Change and Building Resilience
Event Information
About this event
"This live online learning offered during COVID-19 provides delegates with the knowledge to confidently identify the best ways to implement change within their organisation; it explores how to manage change and build on the resilience of team members.
Suitable for employees of all levels and delivered by expert HIT Training tutors, this intensive two hour course highlights the importance of understanding how customers, clients and colleagues react to change. Delegates will learn how to best support staff who are dealing with change and understand how resilience skills are a key part of supporting change in the workplace.
Against a backdrop of planning around the ‘world of now’, the course covers the importance of clear communication and explores the differences and similarities between resilience and managing change. Delegates will learn about the importance of planning and structure in these scenarios and look at the Kubler-Ross change curve and how it impacts management of change."
Organiser HIT Training
Organiser of Managing Change and Building Resilience
HIT Training is the leading national specialist training and apprenticeship provider for the UK's hospitality and catering industry.
HIT Training upskills professional staff in the hospitality and catering sectors throughout the country and we have sourced and developed what we believe are the most effective courses and qualifications which provide employers with results, value for money and peace of mind, while ensuring learners of all levels enjoy their learning and fulfil their potential to deliver the best service.
