How to deal with difficult conversations at work?

Prepare well, stay calm, listen actively, be clear and respectful, and focus on solutions.

How to have that difficult conversation?

Choose the right time, be honest but tactful, listen to the other person, and aim for mutual understanding.

Prepare and plan Set a positive tone Discuss the facts Listen and acknowledge Agree on next steps or solutions

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Handling and Managing Difficult Conversations Course
Sun, Oct 5, 2025 8:00 PM BST (+01:00)
CA$8.99 - CA$350
Managing difficult conversations (on demand - view at your leisure)
Sun, Oct 19, 2025 10:00 AM BST (+01:00)
£24
Difficult Conversations at Work: Advanced Tips
Sun, Oct 5, 2025 9:00 PM BST (+01:00)
£10.49
How To Have Difficult Conversations At Work
Mon, Oct 27, 2025 11:00 AM EDT (-04:00)
$157.34
Having Difficult Conversations
Thu, Oct 9, 2025 10:00 AM BST (+01:00)
Free
Difficult Conversations 101 - GrowHow Learning
Tue, Oct 28, 2025 9:30 AM GMT (+00:00)
£150
MCBI Masterclass - A Leaders' Deep Dive into Difficult Conversations
Tue, Oct 14, 2025 9:00 AM ACDT (+10:30)
A$190
Difficult Conversations: How to Say the Hard Stuff Without Breaking Trust
Thu, Oct 9, 2025 10:00 AM BST (+01:00)
£72
Meeting The Moment: Making Space for Difficult Conversations
Wed, Oct 29, 2025 3:00 PM EDT (-04:00)
$37.32
How to Prepare for and Navigate Difficult Conversations (Without Anxiety)
Wed, Oct 15, 2025 12:30 PM EDT (-04:00)
CA$20 - CA$25