Managing difficult conversations (on demand - view at your leisure)

We will provide practical advice and tips regarding:

• The types of conversations that may be or become difficult;

• How to prepare for a difficult conversation;

• The importance of addressing difficult issues promptly;

• Dos and don’ts; and

• How to deal with an employee’s difficult behaviour.

Please note, this is NOT a live event. Once you have placed your order, the unique link and password will be sent to you via your EventBrite confirmation email.