£114

Managing Difficult Conversations - SEP 2021

Actions and Detail Panel

£114

Event Information

Share this event

Date and time

Location

Location

Online event

Refund policy

Refund policy

No Refunds

Event description
This half-day course helps you identify what’s preventing you from having a conversation and provides strategies to handle it.

About this event

When you’re working with people and managing a team it’s inevitable that you’ll have to have a difficult conversation with someone sooner or later.

Identifying why they’re difficult for you is the first step, and this course will help you to identify what it may be that’s preventing you from having that conversation and provide you with strategies to handle them effectively.

Subject areas covered include:

  • The impact of attitude
  • What is a difficult conversation?
  • What makes them difficult?
  • How to approach a difficult conversation
  • The structure of a difficult conversation.

Microsoft Teams - Online Platform

Once your booking has been confirmed, you will be sent an email with details about how to join the training course which will be presented via Microsoft Teams.

Example Itinerary

  • 9:15pm - LOGIN to Microsoft Teams via details emailed to you
  • 9:30am - START Training course
  • 10:45am - BREAK 10 minutes for tea, coffee, reflective study
  • 10:55am - Training course resumes
  • 12:00pm - BREAK 10 minutes for tea, coffee, reflective study
  • 12:10pm - Training course resumes
  • 1:00pm - END

Course Instructor

Terry Hayward, HR Consultant at HR Solutions, manages a diverse portfolio of UK clients to help them with their employee relations queries; and he also delivers our Management Development Training Courses.

With over 15 years HR experience, Terry is a Chartered Member of the CIPD (Chartered Institute of Personnel and Development), and holds a Masters degree in Human Resource Management from Sheffield Hallam University. He is skilled in managing a wide range of HR projects including restructures, TUPE, employee relations disputes, training programmes, employee engagement and talent management. Terry is also an experienced tutor on the accredited CIPD and ILM (The Institute of Leadership Management) courses.

You can view our range of training courses at www.hrsolutions-uk.com/training-courses.

Tickets

Delegates are limited to 12 attendees per course, so early booking is advised. If your organisation requires 3 or more tickets for this course then please contact us to discuss available discounts. Please note tickets are non-transferable and non-refundable.

Any questions about the training course? Contact HR Solutions on Tel:  0844 324 5840.

 We look forward to you joining us.

Share with friends

Date and time

Location

Online event

Refund policy

No Refunds

{ _('Organizer Image')}

Organiser HR Solutions

Organiser of Managing Difficult Conversations - SEP 2021

HR Solutions has been providing expert outsourced HR consultancy and support since 2001.

With our Head Office in Kettering, Northamptonshire, HR Solutions operates in a variety of industries and works with clients ranging from small businesses to multinational firms. Our HR consultants have extensive HR experience which they use to manage any employment issues that arise.  We aim to earn recognition across the UK and beyond for our practical, pragmatic HR expertise. Our cost-effective business support delivers the best employment law advice available, and will ensure that your business remains protected.

Save This Event

Event Saved