Question 1

What is your cancellation policy?

Accepted Answer

Cancellation fees:
30 + calendar days	0 % of the event fee 
20 – 29 calendar days	25% of the event fee plus any costs already incurred
10 – 19 calendar days	50 % of the event fee plus any costs already incurred
Fewer than 10 calendar days	Full event fee plus any costs already incurred

Question 2

How do I cancel?

Accepted Answer

Please contact training@worknest.com to cancel your booking.

Question 3

I'm having trouble logging on, who should I contact?

Accepted Answer

Please contact training@worknest.com for any issues with logging on to your session.

Question 4

Can a group of us log on from a meeting room?

Accepted Answer

We ask that all attendees log on individually for their session. If you are unable to do this, please contact training@worknest.com.

Question 5

Will the training be recorded?

Accepted Answer

No.

Question 6

Can I log in from a mobile phone/tablet device?

Accepted Answer

Logging on by computer / laptop is preferred but the link to join will be accessible by mobile and tablet devices.

Question 7

Will I get a certificate?

Accepted Answer

A certificate can be requested through your feedback form which is supplied at the end of of the training session.

Question 8

How do I log on?

Accepted Answer

A Microsoft Teams calendar invite will be shared with you within 48hrs of booking. Please use this link to log on to your session on the day.

Question 9

Am I able to pay by invoice?

Accepted Answer

Payment by credit card on Eventbrite is preferred. If you need to pay by invoice, please contact training@worknest.com.

Question 10

I have paid on Eventbrite but have received a WorkNest invoice. Do I need to pay again?

Accepted Answer

No. As part of our finance policy we will also supply an invoice to show payment has been made.

Managing Difficult Conversations

Follow this organizer to stay informed on future events

Managing difficult conversations (on demand - view at your leisure)

Biz Bite: A Leader’s Guide to Having Difficult Conversations

How to have difficult conversations

Communication and Difficult Conversations

Difficult Conversations 101 - GrowHow Learning

Having Difficult Conversations

Fast Skills Fridays - Mastering Difficult Conversations

ECH - Handling Difficult Conversations, Grievances and Complaints

3 Ways to Make Difficult Conversations Easy in the Workplace and Beyond

The Difficult Client

Managing Difficult Conversations

Follow this organizer to stay informed on future events

Events you might like

Managing difficult conversations (on demand - view at your leisure)Managing difficult conversations (on demand - view at your leisure)

Biz Bite: A Leader’s Guide to Having Difficult ConversationsBiz Bite: A Leader’s Guide to Having Difficult Conversations

How to have difficult conversationsHow to have difficult conversations

Communication and Difficult ConversationsCommunication and Difficult Conversations

Difficult Conversations 101 - GrowHow LearningDifficult Conversations 101 - GrowHow Learning

Having Difficult ConversationsHaving Difficult Conversations

Fast Skills Fridays - Mastering Difficult ConversationsFast Skills Fridays - Mastering Difficult Conversations

ECH - Handling Difficult Conversations, Grievances and ComplaintsECH - Handling Difficult Conversations, Grievances and Complaints

3 Ways to Make Difficult Conversations Easy in the Workplace and Beyond3 Ways to Make Difficult Conversations Easy in the Workplace and Beyond

The Difficult ClientThe Difficult Client