£112.10 – £148.21

Managing Difficult Conversations

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The Studio (Hive)

51 Lever Street

Manchester

M1 1FN

United Kingdom

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Refunds up to 30 days before event

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Description

We are pleased to provide details of our forthcoming one day Managing Difficult Conversations Workshop, book your place now and take advantage of the early booking discount on offer.

Why do we find some conversations more difficult than others and why do we avoid them? Difficult conversations can be scary because the stakes are high and there is a real cost to them failing. When we push with our words it's likely that we will get a push back and so the conversation goes on in a negative manner.

Is your goal to simply deliver your message or is it to develop understanding of the other person's perspective and find a mutually acceptable solution?

This one day workshop will give you the practical skills to engage more positively and confidently in those difficult conversations and undertake them more effectively. The workshop works on the premise that you already have good communication skills and that your role requires to have difficult conversations with colleagues, the general public, mediation / coaching clients, staff members, etc.

Solution Talk is an approved CPD provider with the College of Mediators and this course attracts 5 CPD points.

The training we provide is based on our practical application of the techniques in our day to day work as mediators and conflict coaches, where difficult conversations form part of our role. As a result, the trainers are able to offer valuable insights into real life case examples where the techniques have been used to great effect. All our workshops are highly interactive, which enables delegates to put skills learnt into practice on the day.

Please see below for details of our next workshop, including our early bird booking discount.

  • 22 November 2017, 9.30am for registration, 10 am start, 4.30pm finish
  • Venue - The Studio (Hive), 51 Lever Street, Manchester, M1 1FN
  • Early Bird Booking Price (if booked and paid for by 6 October 2017) - £105
  • Standard Price - £139

All prices include comprehensive workbooks, full support from two trainers / conflict coaches / mediators and all refreshments during the day. Group booking discounts may be applicable, please contact us for details should you wish to book 3 or more places. We can also deliver this training in-house; please contact us to discuss your requirements.

Places are limited on this course, so book yours now to avoid disappointment.

Email us for more information & a course outline - info@solutiontalk.co.uk

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Date and Time

Location

The Studio (Hive)

51 Lever Street

Manchester

M1 1FN

United Kingdom

View Map

Refund Policy

Refunds up to 30 days before event

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