This workshop covers another of the core skills required by line managers.

Starting with why have disciplinary and grievance procedures, the session also includes the issues of discipline vs performance, conducting investigations, familiarisation with the employer’s policy and the importance of fair procedure.

We shall also cover bullying, harassment and whistleblowing.

Soft skills are particularly important in this area so we demonstrate tips on questioning techniques for investigations, effective listening and the impartial review of evidence.