THIS IS A TWO-PART COURSE 1 6 & 23 OCTOBER. ATTENDANCE IS REQUIRED TO BOTH PARTS TO COMPLETE THIS COURSE.
Course overview
Disciplinary and grievance procedures aren’t simply a mechanism for imposing sanctions – they are an aid to effective management, enabling you to resolve issues fairly and consistently. This includes the ability to undertake effective and legally compliant investigations. This two-part course will help managers develop their knowledge and confidence in handling disciplinary and grievance matters.
Who should attend
This practical and interactive course is suitable for anyone with people
management responsibilities, including HR. Both new managers and experienced
managers who would appreciate a refresher, will find the course useful.
Benefits of attending
Delegates will develop their knowledge of the procedures and legal principles
associated with managing discipline and grievance issues. They will increase
their confidence in leading investigations or hearings and understand the
common pitfalls and problems associated with discipline and grievance issues so
that they can be avoided.
The organisation will benefit from a more robust and consistent management of
discipline and grievance issues, mitigating the risk or impact of complaints and
increase its chance of success at the Employment Tribunal in the event of a
claim.
Course content
✓ How to resolve issues informally and decide when formal action is needed
✓ How to set clear standards and communicate them effectively
✓ The potential causes of grievances and how to prevent them
✓ When is an internal investigation necessary, and what it should it consist of
✓ An overview of the ACAS code of practice on disciplinary and grievance
procedures
✓ How to conduct a grievance or disciplinary hearing
✓ The employee’s right to be accompanied
✓ Taking appropriate action and the proper use of sanctions
✓ Dealing with appeals
✓ The importance of good record-keeping
