Actions and Detail Panel
Managing Member Retention & Satisfaction
Fri 25 November 2016, 11:00 – 14:00 GMT
You are warmly invited to an extended lunchtime event for senior managers within membership organisations and associations, to discuss and share views on best practice when it comes to measuring and managing member satisfaction and retention.
Annabel Dunstan and Imogen Osborne, Co Founders, Question & Retain (http://www.questionandretain.co.uk) are hosting the event and will be sharing the results of their Pulse Check™ conducted among UK based trade bodies to gauge how they rate their current arrangements for measuring and managing membership engagement.
We have an illustrious panel of Director General's and CEO's who will kick off the event with their approach to ensuring members are engaged and committed to their membership organisation.
- Francis Ingham, Director General (UK and MENA), Public Relations and Communications Association & Chief Executive, International Communications Consultancy Organisation
- Richard Lambert, Chief Executive Officer at National Landlord's Association
- Darren Caplan, Chief Executive, Airport Operators Association
- James Jeynes, Chief Executive, Membership and Association Managers Network (MemNet)
We would be delighted if you would come along and share your experiences and contribute to the Q&As followed by a networking buffet style lunch.
The event is being organised by MemNet and Question & Retain (http://www.questionandretain.co.uk).
The event is free to both MemNet Members and Non Members, but we do ask that you register your interest accordingly as places are very limited.