This is a 90 minute webinar being held at your desk during lunchtime.

During the event our trainers will discuss the following:

• Business Vision & Goals

• Setting Team/Individual Objectives & Targets

• Communicating What's Expected

• Managing Your Own Performance

• Managing the Performance of Others

• Feedback / 121s / Performance Reviews

• Managing Poor Performers

• Rewarding Good Performance

• Hints'n'Tips

On the morning of the event you will be sent, by email, log on details & a pdf document containing some support material that you may find useful to refer to, or use for note taking, during the event.

Our trainers for this event are Neil Middleton of BatAbility Courses & Tuition, with special guest, Aileen Hendry of Time For Bespoke Solutions Ltd. Neil is the author of 'The Effective Ecologist', as well as the lead author of 'Social Calls of the Bats of Britain & Ireland', & author of 'Is That A Bat?' For details regarding Neil's experience & background please visit: About Neil Middleton . Aileen has over 30 years experience working within the Service Sector performing a variety of roles, as well as managing teams & working within a range of team environments.

Additional Important Information

• This is a webinar, therefore those participating do not need to have anything to hand during the event other than access to their computer screen (with sound) & the course handout which will be sent by email (pdf) on the morning of the event.

• Purchasing a ticket for this event entitles you or your business to a single logon to the session on the day & time of delivery. If you require numerous tickets for the event (4 or more) please contact us for details, as we may be able to offer you a discounted rate.

• The ticket cost does not allow for the availability of a recorded version of the event afterwards. In some cases it may be possible to pay extra for recorded versions of our webinars - just ask for details!

Additional Information About BatAbility Courses & Tuition

For more details about our training and people development opportunities please visit our website

We also deliver online & face-to-face 'business to business' events throughout the UK & Ireland, as well as further afield. If you wish us to deliver a specific bespoke bat-related event for you or your team please contact us by email or phone:

neil.middleton@batability.co.uk

07877 570590