Managing Performance

“Can I have a word in my office? Or can I see you tomorrow morning?” The words play over and over in my head before even getting into the office. I’m already concerned about what my manager is going to say. What have I done wrong? Am I in trouble?

When your manager asks to see you, it shouldn’t always fill you with dread. It might actually be a good conversation. If you are having regular meetings/catch ups, there should be no surprises. However, our brains think back to a negative conversation that you were called to the office for. Your performance had dipped from its usual high standard and you’re for the high jump!

Performing well in our roles, setting and achieving our goals and delivering results make us more successful. Think about your favourite sports person. How do they achieve their goals or ambition? They recognise that they need to work smarter not harder to achieve the results. Are they performing to the best of their ability, or could they do better? Who is around to support them in achieving their goals? It’s the same in business. We need to set SMART objectives to ensure that the business and employee is on the right path to be successful.

This learning session looks at your responsibilities as a manager/leader for managing performance, what you should do to set performance standards and manage against them and what to do if an employee’s performance drops below standard.

Outline of workshop

By attending this workshop, you will be able to:

• Understand what is meant by managing performance

• Discuss how your standards fit into your company’s vision and values

• Describe your responsibilities about managing performance as a leader/manager

• Demonstrate setting SMART goals and objectives for your team/employees

• Explain how to deal with under performance

• Design a plan for future development

Join Tracey Palmer-Hole in an interactive workshop to see how you can ensure that you manage performance in your team. She looks forward to meeting you!

Please be aware that the venue doesn't have a lift and will be delivered on the 2nd floor of the building.