Managing Psychological Trauma in Healthcare: A Learning and Networking Day

Event Information

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Date and Time



The Passage

St Vincent's Centre

Carlisle Place



United Kingdom

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Event description


A free learning and networking day open to all, about the management of emotional and psychological trauma facing patients and healthcare staff, organised by The Queen’s Nursing Institute.

The programme will explore a range of emotional and psychological trauma that patients can suffer from including as a result of war, torture, homelessness, and adverse childhood experiences.

The event will feature speakers talking about positive approaches to managing this trauma, and ways that services can adapt to become more psychologically or trauma-informed.

We will also explore how healthcare professionals can manage their own resilience in the face of traumatic care.

This learning day is ideal for health professionals, housing and voluntary sector support professionals and people with lived experience of homelessness, interested in furthering their knowledge, meeting others in their sector and contributing their own experiences to help improve care.

Speakers include:

  • Dr Crystal Oldman, CEO, The Queen’s Nursing Institute

  • Professor Suzanne Fitzpatrick, Director, Institute of Social Policy, Housing and Equalities Research, Heriott Watt University

  • Dr Eileen Walsh, Head of Therapies, Helen Bamber Foundation

  • Dr Tara O’Neill, Consultant Clinical Psychologist

  • Janet Keauffling, Nurse for Homeless & Vulnerable Adults, High Street Surgery, Swansea

  • Survivors Speak Out Network

  • Point of Care Foundation

Pre-event information

Cost to attend

The event is free for you to attend.

The £45 cost per head for refreshments, venue and lunch is subsidised for you by the QNI and Oak Foundation.

Please help us - cancel your delegate place if you cannot attend

If you decide to cancel your place, please email as soon as you can.

By cancelling as early as you are aware, you can help others on a waiting list take up your place. By doing this, you also prevent the waste of charitable funds.

Please note: that if you book and do not attend without cancelling prior to the event, you will be placed on a blacklist for future QNI Homeless Health events, and would only be able to book a place if there were any still available two weeks before the event.

Transferring your ticket to someone else

Please email if you would like to transfer your ticket to someone else.

You will need to send us an email with the new delegate’s name, job title, employing organisation, telephone number, email address and any special requirements they may have, and we will make all the necessary changes. Please remember, if you make a change only a few days before the event, we will not be able to change the name on our printed materials.

Updating your registration information

You can update the information in your Eventbrite account or by contacting Hanna Mountford at

Bringing your ticket to the event

There is no need for paper tickets as your name will be in the attendees list if you book for this event.

Venue information

The conference will be held at :

The Passage Conference Centre, St Vincent's Centre, Carlisle Place, London SW1P 1NL.

Food allergies and intolerances

If you have any dietary requirements, please let us know when you are making the booking.

Access requirements

The venue is fully accessible.

If you have any access requirements, please let us know when you are making the booking.

If you have any questions, please email

After the event

Speakers presentations

You can read a PDF of the speakers' presentations on the QNI website a few weeks after the event (subject to permission from speakers). The QNI will send you the link.

Certificate of Attendance

You will receive a Certificate of Attendance via email after you have completed a short evaluation survey.

We will send you a link to the survey after the event.

Changing or removing my details

Please note that you will be automatically subscribed to the QNI Homeless Health Network when you register for this event.

Please send an email to stating that you would like your details removed from our mailing list or what you would like your details to be changed to.

I still need help!

Please call 020 7549 1400 and we will be happy to help you.

Event contacts:

David Parker-Radford

Hanna Mountford

Date and Time


The Passage

St Vincent's Centre

Carlisle Place



United Kingdom

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