Managing Sickness Absence

Course overview

Employee absence is the biggest non-recoverable cost to your organisation, making absence management an essential skill for managers. Whether dealing with short intermittent absence or long-term incapacity, this course will help you to address issues effectively and strike the right balance between the needs of the organisation and your duty of care to employees.

Who should attend

This course will be useful to anyone involved in managing people including

those with HR responsibilities.

Benefits of attending

Delegates will increase their knowledge and confidence in dealing fairly and

effectively with a range of common short-term and long-term absence

situations. They will understand how to apply best practice taking into account

the legal principles associated with managing absence.

The organisation will benefit from a more robust and consistent management of

absence issues likely to lead to improved attendance and more successful

outcomes. The training will also help mitigate the risk of disputes and increase

the chance of success at the Employment Tribunal in the event of a claim.

Course content

✓ The cost of absence and the importance of effective management

✓ Potential causes of sickness absence

✓ Types of absence management procedures

✓ Identifying capability or misconduct issue

✓ Maintaining contact

✓ Understanding disability and reasonable adjustments

✓ Identifying hen to take formal action

✓ When and how to obtain medical evidence or occupational health advice

✓ How to conduct formal absence management meetings

✓ Determining a suitable outcome