£95

Managing Staff and Associates for Success

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Event description
We will guide you through everything from defining roles in your practice to setting and managing expectations to better manage your team

About this Event

Why attend this course?

Most practitioners have received little or no management training making it feel very challenging to manage and motivate their team. Finding the right staff is becoming more and more challenging and practice owners often feel ill-equipped in the skill of retaining staff.

What the course covers:

  • Define the roles required in your practice
  • Identify the type of personalities and skillset needed
  • Interview techniques
  • Work better as a team to achieve your business objectives
  • Define key performance areas and indicators in line with your practice goals
  • How to set and manage expectations
  • How to have motivational and effective 1-2-1’s
  • How to have difficult conversations

You’ll leave the workshop with:

  • A clear idea of who you need to surround yourself with to achieve your vision
  • A 1-2-1 template for annual appraisals
  • Interview tips
  • An understanding of why people underperform and how to deal with the different reasons
  • Tips to delegate effectively
  • A guide to help you manage different types of people differently
  • Great ideas on how to motivate your team

You’ll leave the workshop feeling confident about motivating and managing your team and you’ll have a plan in place to do so pro-actively.

Previous course attendees have this to say:

‘Once again Celia has provided a practical and informative workshop. As health professionals we are aware of how little we know about managing staff and today has helped to show me how to start improving my staff’s engagement and efficiency’

‘If you manage people then this is one day you can’t afford to miss.’

‘This course gave me some structure to use when resolving conflict or underperformance issues. I found the suggested format for 1-2-1 reviews very helpful – especially for associates. I feel these helpful tips will help me manage my staff better.’

Who is this course for?

Practice owners, practice managers and team leaders who are responsible for motivating and managing others

Terms and Conditions:

For full terms and conditions, please click here.

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Refund Policy

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Eventbrite's fee is nonrefundable.

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