£96.53

Managing voids and occupancy

Event Information

Share this event

Date and Time

Location

Location

Hog's Back Hotel

Seale

GU10 1EX

United Kingdom

View Map

Event description

Description

Is your care business struggling to find new customers, fill bed spaces or manage voids? In this tough economic climate, finding and keeping customers is essential and yet many Providers struggle with the concept of ‘selling’.

In this workshop, we provide an overview of the sales process in a social care setting. Learn the secrets of how to ‘sell’ effectively, build the loyalty of existing customers and how to find new ones.

Managing voids and occupancy takes careful planning and this workshop aims to increase your confidence and know-how.

The workshop will cover:

  • Fundamentals of the sales process within a social care setting.

  • 'Selling' care and support services.

  • Using segmentation and targeting to manage voids.

  • Understanding the customer journey to improve occupancy.

  • The enquiry management process do’s and don’ts.

  • How to demonstrate value.

Delegates may also be interested to join the full-day intensive masterclass on Managing voids and occupancy which is a continuation of the half-day workshop.

Managing voids and occupancy - Full-day Masterclass: 9th July 2019


For full details of booking terms and conditions, click here.


Share with friends

Date and Time

Location

Hog's Back Hotel

Seale

GU10 1EX

United Kingdom

View Map

Save This Event

Event Saved