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Managing your Clients

Amanda Cullen

Friday, 28 June 2019 from 10:00 to 13:00 (BST)

Managing your Clients

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early bird 21 Jun 2019 £49.00 £0.00
Standard Not Started £59.00 £0.00

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Event Details

How well do you manage your clients?

Are you worried about your client management skills?
Do you struggle to confidently negotiate terms and make sure you get paid?
Would you like to grow your business and add to your skillset?

If clients enjoy working with you it's likely they'll return and recommend other people to you. If this is not happening, it may be that your client management skills need some work.

 

I have over 20 years' experience of managing client relationships in a global corporate. Now you can learn from my management experience, which has ranged from household names to small businesses.

 

In this half-day workshop, we'll take a detailed look at every aspect of managing your client relationships. You'll leave with an understanding of the client management strategies I used throughout my career; plus, you'll have the clarity and confidence you need to delight your clients and get more from them.

 

What will we do?

Explore the life cycle of client relationships, so you can make the most of every touchpoint
Identify the best techniques to discuss terms
Find ways to tackle reluctant clients and make sure you nail that sale
Discuss responses to price-related objections
Identify concrete actions to boost your client management skills


Where and when?

Kingston Quaker Centre, Fairfield East, Kingston KT1 2PT ( a short walk from bus and train stations)
Friday 28 June 2019 from 10.00am to 1.00pm

 

What does it cost?

Tickets cost £49 for early birds, rising to £59 a week before the event.

If you’d like to know more about this workshop, please get in touch.

 

Previous attendees have said:

“I enjoyed the relaxed style, and was impressed with how you smuggled in some very meaty topics – covering a lot of ground in three hours.” - Rob Hancock, Marketing Trainer

“I found the workshop very useful and felt confident to put what I learned into action afterwards. Amanda is friendly, easy-going and accessible.” - Lucie Chiocchetti, Brand Strategist

“I really enjoyed the workshop, gained clarity, and came away with useful relevant actions to complete”
Aarti Parmar, Brand Consultant and Graphic Designer

Do you have questions about Managing your Clients? Contact Amanda Cullen

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When & Where


Kingston Quaker Centre
Fairfield East
KT1 2PT Kingston
United Kingdom

Friday, 28 June 2019 from 10:00 to 13:00 (BST)


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Organiser

Amanda Cullen

When you run your own business, there are times when being the boss, administrator, marketing director and head of networking feels a bit much.

 

That's where I come in. I work with small business owners just like you; helping you to start, grow, or accelerate the success of your business by identifying what you need to do and resolving any issues that might be holding you back.

 

You can choose to see me 1:1; but I also offer highly-interactive half-day workshops designed to help you focus on the business issues that are keeping you up at night. Working in a small group  you get the clarity and confidence that'll drive your business from strength to strength.

 

What support does your business need?

  • New Year Goal-Setting
  • Developing Your Business Strategy
  • Planning and Prioritising
  • Pricing 
  • Getting Clients for your Business
  • Managing your Clients
  Contact the Organiser

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