Question 1

How long does the course last?

Accepted Answer

The course duration is normally around 7 weeks. You have 10 days to submit the first assessment, and the next assessment is due after another 21 days, and the same for the next assessment.

Question 2

I need some extra time, how do I get this?

Accepted Answer

Our dedicated Customer Care Team are on hand to support if you need additional time to complete your qualification. 
Live Chat: www.learningcurvegroup.co.uk/contact - easiest and quickest 
Telephone: 0800 085 2081

Email: Flexible.Learning@learningcurvegroup.co.uk.

Question 3

I have some questions about the course content, who can help me?

Accepted Answer

You will be assigned a dedicated specialist tutor who will be able to support you throughout your qualification. 
You will receive a welcome text with their contact details and they will make contact with you within 3 days of receiving this text message.

Question 4

Do I get a certificate after completing the course?

Accepted Answer

Yes. This is a recognised qualification and you will receive a certificate through the post within 12 weeks of completing your qualification - make sure your address is up to date

Question 5

I can't remember my password, can I reset this?

Accepted Answer

Yes. If you enter your email address and click reset password, you will receive an email with instructions on how to do this - the password reset link only last two hours - so be sure to reset straight away.

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