Presentation Overview: Mastering Day-to-Day Operations
Jo Taylor, Business Manager & Founder of Task List Assist
Running a small service-based business is rewarding but it’s also a daily juggling act. This presentation is designed to help business owners take control of their operations with practical, easy-to-implement strategies. Whether you're overwhelmed by admin or looking to scale efficiently, this talk will equip you with actionable tips to boost productivity, and run your business smarter.
Perfect for: Small service-based business owners juggling day-to-day operations.
Jo will walk you through the essential pillars of operational success:
- Discovery & Planning – Understand your business landscape and identify key priorities.
- Process Mapping – Visualise workflows, spot inefficiencies, and improve client journeys.
- Tools & Systems – Build a smarter tech stack tailored to your business needs.
- Workflow Optimisation – Streamline tasks, automate processes, and create SOPs for consistency.
