Are you avoiding those challenging conversations with your team members? Perhaps you just don't know what to say or handle confrontation?
This essential 2-hour online training provides you with a proven framework to approach and conduct difficult conversations with confidence.
Your trainer, Natalie Ellis, Managing Director at Rebox HR, walks and talks you through it all so you can confidently address those conversations you have been putting off.
What You'll Learn:
- Identify the types of difficult conversations you'll face as a people manager
- Understand why addressing issues proactively saves time and stress
- Master preparation techniques for successful difficult conversations
- Learn strategies for handling emotional or defensive reactions
- Discover follow-up actions that ensure lasting positive outcomes
Who Should Attend: Business owners, line managers, team leaders, and supervisorswho want to build their confidence in tackling challenging workplace discussions.
