Mastering Difficult Conversations Without Losing Connection

What This Will Deliver:

Frameworks and real-world tactics to navigate challenging discussions with clarity, empathy and purpose.

Key Takeaways:

• Conversation prep templates
• How to manage emotion and defensiveness
• When to challenge, when to listen, and how to follow up

Who Should Attend:

Leaders, HR, Admin Managers, Client-Facing Teams, Mentors.

Your Guide - Lucy Chamberlain

Multi-award winning Global Speaker, International ICF Accredited Coach and Recruitment and Training Expert.

Trainer for Sony, Warner Brothers, Amazon, Playstation, Blackrock, Barclays, ICG, Wellington and more!

With a 20-year career tracking the industry’s leading recruitment companies, Lucy founded C&C Search and more recently C&C Academy to redefine and elevate client and candidates’ recruitment experience. Having trained, mentored and coached over 30,000 individuals Lucy set up the accredited and award winning training academy - C&C Academy. Coming through a challenging personal time as a single mum, Lucy set out to re-align her career to her purpose- driven perspective, building a multi-million-pound business that allows both her rapidly expanding team to fulfil their own career goals and those she trains to remove the blocks to their success.