What This Will Deliver:
Frameworks and real-world tactics to navigate challenging discussions with clarity, empathy and purpose.
Key Takeaways:
- Conversation prep templates
- How to manage emotion and defensiveness
- When to challenge, when to listen, and how to follow up
Who Should Attend:
Leaders, HR, Admin Managers, Client-Facing Teams, Mentors.
Your Guide - Lucy Chamberlain
Multi-award winning Global Speaker, International ICF Accredited Coach and Recruitment and Training Expert.
Trainer for Sony, Warner Brothers, Amazon, Playstation, Blackrock, Barclays, ICG, Wellington and more!
With a 20-year career tracking the industry’s leading recruitment companies, Lucy founded C&C Search and more recently C&C Academy to redefine and elevate client and candidates’ recruitment experience. Having trained, mentored and coached over 30,000 individuals Lucy set up the accredited and award winning training academy - C&C Academy. Coming through a challenging personal time as a single mum, Lucy set out to re-align her career to her purpose- driven perspective, building a multi-million-pound business that allows both her rapidly expanding team to fulfil their own career goals and those she trains to remove the blocks to their success.
