Mastering Engagement in Remote & Dispersed Teams: Stop Fixing, Start Asking

We all know that asking the right questions is an essential skill for managers and leaders. But how do we actually develop that skill, especially when leading hybrid or remote teams?

In a dispersed environment, communication often becomes transactional, and the pressure to have answers can drive managers into "fix-it" mode. But when leaders shift from solving to asking, they unlock space for ownership, reflection, and strategic thinking.

This webinar is your chance to practise that shift.

Join us for a highly interactive session where you’ll experience an Action Learning Set: a powerful peer learning method, and explore what makes a question truly powerful. You’ll experiment, reflect, and walk away with tools to lead more effectively in complex, virtual environments.

Facilitated by Joan Keevill and Gaëlle Delmas-Watson, this session will help you move from quick fixes to deeper engagement by changing the questions you ask.

Why This Matters

In today’s complex and fast-changing world of work, no one person can hold all the answers. The most effective leaders know how to create space for others to think, contribute, and act. From aviation to surgery to construction, teams succeed when everyone feels confident to raise ideas, explore problems, and escalate challenges: together.

This session will explore how managers can lead with confidence without having to know everything: by unlearning the instinct to fix and learning the art of asking instead.

What You’ll Experience

This highly interactive session includes:

• A hands-on action learning set experience
• The chance to practise powerful questions
• Reflection on real team challenges
• Practical tools to take away and apply immediately

Learning Outcomes

1. Recognise common barriers to engagement in dispersed teams
2. Ask powerful questions that build strategic thinking and ownership
3. Explain how action learning can develop curiosity in your leadership approach
4. Create a psychologically safe team environment for open dialogue
5. Apply the SyncSkills Performance Checklist to shift from fixing to asking

Who Is It For?

This session is designed for managers of remote, hybrid, or geographically dispersed teams who want to:

• Foster team accountability and autonomy
• Create space for reflection and innovation
• Lead with less stress and more impact

Meet your facilitators

Gaëlle Delmas-Watson

Founder of SyncSkills, Gaëlle is a coach, facilitator, and learning designer passionate about helping women succeed in leadership. She specialises in designing impactful virtual classrooms and emotionally intelligent communication strategies. Recently certified as an ILM Level 5 coach, she brings warmth, clarity, and strategic thinking to every learning experience.

Joan Keevill

Joan brings decades of experience in leadership development, eLearning, and coaching. She leads the Reveal Programme’s action learning sets, drawing on her work with Henley Business School and her own consultancy. A former BBC learning leader, Joan believes that better leadership starts with better questions.

What’s Included

• Access to the SyncSkills Performance Checklist
• Special discount to sign up to Reveal - Our Latest Leadership Programme For Managers of Remote & Hybrid Teams