Mastering The Art of Having Difficult Conversations

✨ Communicate with Courage| ✨ Lead with Empathy | ✨ Strengthen Trust Through Dialogue

No matter how experienced you are, some conversations never get easier — giving tough feedback, addressing performance issues, managing conflict, or tackling sensitive topics. Yet avoiding them often does more harm than good.

This practical, engaging, thought-provoking webinar will help you build the confidence, mindset, and skillset to navigate difficult conversations with clarity, candour and care.

You’ll learn how to prepare effectively, manage emotions (yours and theirs), and turn even the toughest discussions into opportunities for growth, trust, and stronger relationships.

WHAT WE WILL COVER:

🔶 What makes difficult conversations challenging and how to overcome the barriers

🔶 Mastering the mindset for difficult conversations

🔶How to plan for and structuring tough conversations for constructive outcomes

🔶 Active listening, expressing yourself clearly, and keeping emotions from derailing the conversation.

OUTCOMES TO EXPECT

✅ Mindshift from avoiding difficult conversations to embracing the growth opportunity

✅ Enhanced communication skills on every level .

✅ Turn discomfort into meaningful dialogue and stronger connection

✅ Leave with a simple, actionable roadmap you can apply immediately to any challenging conversation — at work or beyond.

Whether you lead teams, manage clients, or mentor others, this session will equip you with the practical tools to handle difficult conversations — not just professionally, but powerfully, because the hardest conversations, when handled well, can become your greatest leadership moments.

👉 Reserve your spot today to start transforming the conversations you dread into the ones that drive real progress and stronger relationships.

MEET YOUR FACILITATOR

Speaker, Solicitor, Published Author, Human Behaviour Specialist and Certified Trainer and Coach, Mary Eniolu is founder of Can Do Academy, a CPD accredited training and development company empowering individuals and organisations to unlock potential, optimise efficiency, and enhance performance and productivity without compromising wellbeing.

With over 15 years experience running her own law firm and more than a decade delivering personal and leadership development programmes to senior leaders and executive teams across diverse sectors, Mary brings a wealth of expertise and real-life insight to her work.

Her clients range from SMEs to larger organisations such as NatWest Bank, and fortune 100 company Dow and come from diverse sectors including finance, legal, hospitality, manufacturing, construction, and not-for-profit. Whether working with an individual or a fortune 100 company, Mary’s focus remains the same – to enhance performance and enrich lives.

When you attend this event, not only will you get high class, custom designed content delivered in a manner that shifts mindsets and ignites and inspires you in the moment, but you are guaranteed to leave empowered with practical, actionable steps you can begin to implement immediately to elevate your performance and see lasting change!