Free

Maximising sales without the hard sell 12.30pm session

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St Helier Town Hall, Committee Room

50 York Street

Saint Helier

JE4 8PA

United Kingdom

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Whether you are a seasoned retailer or just starting out, you and your staff need to continually develop your selling skills to keep satisfying your customers. Having a positive, genuine attitude and a friendly personality goes much of the way to making a sale, but there are always new tools and techniques that you can learn to keep you up-to-date.

At this session hosted by Claire Boscq-Scott you will discuss:

  • Who is the customer and what are their expectations?
  • Why and how to build rapport?
  • Selling the benefits not the features
  • Upselling techniques
  • Nurturing your customers' loyalty
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Date and Time

Location

St Helier Town Hall, Committee Room

50 York Street

Saint Helier

JE4 8PA

United Kingdom

View Map

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