For many SME companies, existing customers offer a tremendous source of opportunities, in both the short and longer term.

But what are these opportunities, and how can your business tap into them?

Delivered on behalf of Leeds City Region Enterpise Partnership (LEP), this FREE online workshop will help you maximise the potential of your existing customers, giving you options for current and future growth.

Using local case studies, Q&A sessions and the latest advice, the workshop will help companies to:

• Identify key customers, and develop a plan to engage with them
• Use case studies to identify ways in which you can maximise customer relationships eg word of mouth referrals, client feedback, research, cross and up sell
• Understand how Key Account Management can bring companies closer to their customers

The session includes Q&A, plus a copy of the recorded slides for future use.

Registration is easy, simply book via Eventbrite.

The workshop will be delivered by Biskit Ltd, with over 25 years of Sales, Marketing and Business experience.

Other webinars are available in this series, please search Biskit Ltd for details.