There is an array of survey tools available to small organisations in order to evaluate their activities or explore a specific area of interest. Most of them are fairly intuitive in terms of the design of surveys and most have in-built analytic functions.

However, how can you ensure that you build surveys in a way that will maximise your response rates while also ensuring the quality of responses? How can you make sure to remove biases from questions and ensure respondents feel the response options they have allow them to express their honest opinions and thoughts?

In short, as the best survey tool in the world is only ever as good as the surveys built in it, how do you get the best out of surveys and ask good questions?

This Learning Lab is being made available through a generous grant from Awards for All.