Event Information
Description
"Mediating Conflict at work" (Stage 3)
This intensive, dynamic and interactive two day programme. The programme provides a unique and deep learning experience and takes The Conflict Resolution Game to its final conclusion. Learners will gain a comprehensive understanding and practical tools to mediate challenging conflicts and whilst avoiding fallout.
Specifically it provides proven, workable methods and techniques to:
- Manage deadlock and decision making
- Enable effective negotiations where tensions are running high
- Set up an navigate a mediated resolution process
- Support effective agreements
- Improve communication and team working between individuals and teams
- Create clear boundaries and operate in integrity
Who should attend: Senor Managers and HR