"Mediating Conflict at work" (Stage 3)

This intensive, dynamic and interactive two day programme. The programme provides a unique and deep learning experience and takes The Conflict Resolution Game to its final conclusion. Learners will gain a comprehensive understanding and practical tools to mediate challenging conflicts and whilst avoiding fallout.

Specifically it provides proven, workable methods and techniques to:

- Manage deadlock and decision making

- Enable effective negotiations where tensions are running high

- Set up an navigate a mediated resolution process

- Support effective agreements

- Improve communication and team working between individuals and teams

- Create clear boundaries and operate in integrity

Who should attend: Senor Managers and HR