"A wide ranging and detailed perspective on all aspects of mediation including ethics and data protection. I have been mediating disputes with clients as their advisor since 2001 and I have learned a lot from this course"
Paul Jonson, Senior Partner, Pannone Corporate LLP, Manchester 2019

The Civil Mediation Council have decreed that its certified training providers can train mediators online until September on the basis that one of the days of training is not online (i.e. assessments must be face to face).

In the first instance this course will result in Hunt ADR Accreditation for those successfully completing their assessments. For those who wish to achieve CMC accrediation at a later date we will provide further details on request or on the course (Day One).

Day One consists of pre-recorded segments which will be sent to participants in advance of the first day of training, to view in their own time. Each participant will be able to submit questions to the tutor electronically via a live video meeting at a time of day arranged between the tutor and the participant. This means that you do not need to be available all day on the first day of the programme.

Day Two consists of live training and coaching in the arts of communication and other relevant personal skills required to be an effective mediator. Training is delivered by video technology in your groups and will include online exercises and role plays.

Day Three consists of pre-recorded segments which will be sent to participants at the end of day two, to view in their own time. Each participant will be able to submit questions to the tutor electronically via a live video meeting at lunch time on Day Three. The rest of day three training is delivered by video technology in your groups and will include online exercises and role plays using a secure platform to facilitate online dispute resolution adhering to a consumer code of standards. This platform is provided exclusively for this course by CCODR (Consumer Code for Online Dispute Resolution).

Day Four consists of pre-recorded segments which will be sent to participants at the end of day three, to view in their own time. Each participant will be able to submit questions to the tutor electronically via a live video technology meeting at lunch time on Day Four. The rest of day four training is delivered via the CCODR platform in your groups and will include role plays.

Day Five consists of your recorded Hunt ADR assessments which will be time tabled and you will receive the timetable during your chosen week. Assessments will be recorded via the CCODR platform. For those wishing to gain CMC accreditation at a later date we will provide further information on how to book your CMC assessments on Day One of the course.

Course Objectives

As adult learners, delegates will receive training and practice their skills via role plays and class exercises.

Learning will include:

• Introduction to Alternative Dispute Resolution (ADR) and the ADR landscape

• Introduction to Online Mediation

• Introduction to the theory of conflict

• Introduction to the psychology of conflict within the context of mediation

• Understanding the role of the mediator

• Learning, developing and applying skills required by a mediator including but not limited to communications, relationship and negotiation skills

• How to create value when creating the deal

Course Outcomes

• Delegates will be able to demonstrate that they have:

  • A rounded view of the world of ADR

  • Understood the role of the mediator in a civil and commercial context

  • Understood the role of the mediator in facilitating communications between the parties

  • Acquired the basic knowledge and skills a mediator needs and will be able to demonstrate their application of those skills in an assessed environment, inlcuding online