Medical & Clinical Administration Online Course

Step into the world of healthcare support with our comprehensive Medical & Clinical Administration course. This globally-focused program is designed to equip learners with the essential administrative skills and medical knowledge required to work in various healthcare environments. From managing medical records and organising clinic schedules to mastering medical terminology and ensuring confidentiality, this course prepares you for a professional role at the core of healthcare systems.

The curriculum is meticulously developed to align with real-world clinical and administrative demands, ensuring learners are job-ready with the tools and competencies needed to thrive in diverse medical settings. Whether you're starting out or looking to upskill, this course delivers foundational and advanced knowledge across all critical domains of medical and clinical administration.

Learning Outcomes

• Understand core concepts of medical and clinical administration processes.
• Organise appointments and clinic schedules with professional efficiency.
• Accurately manage patient records using digital and paper-based systems.
• Ensure medical confidentiality and uphold legal healthcare responsibilities.
• Communicate effectively using correct medical jargon and documentation.
• Navigate IT systems, billing procedures, and medical coding confidently.

Course Link: Medical & Clinical Administration

Course Curriculum

Module 01: Introduction to Medical and Clinical Administration

• Overview of medical and clinical administrative roles
• Differences between clinical and non-clinical responsibilities
• Introduction to healthcare systems and medical office structures
• Key functions of medical administrative professionals
• Professional conduct and ethics in healthcare administration

Module 02: Organise Schedules

• Scheduling patient appointments and follow-ups
• Managing calendars for physicians and clinical staff
• Using digital scheduling software and EHR systems
• Handling cancellations and rescheduling protocols
• Coordinating patient flow and room availability

Module 03: Maintaining Medical Records

• Importance of accurate medical documentation
• Managing electronic and manual patient records
• Data entry standards and medical history documentation
• Handling patient updates and archiving files
• Understanding consent and access to medical records

Module 04: Effective Filing Systems in Medical Offices

• Types of filing systems in healthcare environments
• Colour coding, indexing, and cross-referencing files
• Paper-based vs. digital records filing methods
• File retrieval, tracking, and auditing procedures
• Securing confidential documents during file management

Module 05: Confidentiality in a Medical Environment

• Patient privacy regulations and HIPAA compliance
• Confidential communication practices in clinics and hospitals
• Staff responsibilities in maintaining discretion
• Handling sensitive data and medical disclosures
• Ethical and legal consequences of breaches

Module 06: Controlling Stocks and Supplies

• Inventory tracking of medical and office supplies
• Ordering, receiving, and storing medical materials
• Working with suppliers and procurement systems
• Waste management and expiration control
• Budgeting and cost-effective supply management

Module 07: Medical Jargon and Terminology

• Common prefixes, suffixes, and root words in medicine
• Terms related to anatomy, pathology, diagnostics
• Understanding prescriptions, lab reports, and diagnoses
• Abbreviations used in healthcare documentation
• Pronunciation and spelling of medical vocabulary

Module 08: Maintaining Workplace Safety

• Workplace hazard identification and risk assessment
• Infection control and hygiene protocols
• Emergency procedures and evacuation planning
• Personal protective equipment (PPE) guidelines
• Promoting a culture of safety in clinical settings

Module 09: Information Technology in Health Care

• Role of IT in modern healthcare environments
• Introduction to electronic health records (EHR) systems
• Telehealth and digital communication tools
• Healthcare data security and encryption
• Troubleshooting and user support basics

Module 10: Medical (Clinical) Coding and Billing

• Introduction to ICD, CPT, and HCPCS coding systems
• Reading and interpreting medical charts for coding
• Claims processing and insurance form completion
• Resolving billing errors and reimbursement issues
• Regulatory compliance in medical billing

Module 11: Legal Aspects and Ethics

• Understanding healthcare laws and patient rights
• Legal obligations in record keeping and reporting
• Handling consent forms and confidentiality agreements
• Workplace discrimination, harassment, and duty of care
• Ethical dilemmas in administrative decision-making

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Link: Lifetime Premium Membership

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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• Access to All Career Certificate Bundles
• Free Student ID card & Many More

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.