Medical Receptionist - CPD Certified

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

This CPD-certified course for Medical Receptionist roles provides essential knowledge and skills to efficiently manage administrative and front-desk operations in medical settings. Participants will explore the core responsibilities of a Medical Receptionist, including patient communication, appointment scheduling, and medical record handling. The course emphasises professionalism, accuracy, and confidentiality, all of which are crucial in the day-to-day work of a Medical Receptionist.

Learners will gain an understanding of effective interaction with patients, healthcare teams, and regulatory requirements relevant to a Medical Receptionist role. By studying best practices in record-keeping, phone etiquette, and data management, participants will be prepared to contribute confidently in clinics, hospitals, or other healthcare environments as a Medical Receptionist.

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Learning Outcomes

• Explain the responsibilities and duties of a Medical Receptionist role.
• Manage patient information effectively in a Medical Receptionist capacity.
• Demonstrate professional communication skills as a Medical Receptionist.
• Apply appointment scheduling techniques suitable for a Medical Receptionist.
• Maintain confidentiality and data accuracy in a Medical Receptionist position.

Who is this course for?

• Individuals seeking employment as a professional Medical Receptionist.
• Healthcare staff improving administrative knowledge for Medical Receptionist duties.
• Students preparing for careers as a Medical Receptionist in clinics.
• Office professionals transitioning to healthcare roles as a Medical Receptionist.
• Employees aiming to enhance skills in Medical Receptionist responsibilities.

Career Path

• Medical Receptionist – Average salary: £21,500
• Healthcare Administrator – Average salary: £23,000
• Clinic Coordinator – Average salary: £24,500
• Patient Services Officer – Average salary: £22,000
• Medical Secretary – Average salary: £25,000
• Practice Manager Assistant – Average salary: £26,000