The Medical Receptionist Diploma - CPD Certified course is perfect for anyone looking to start a career in medical administration. This all-in-one training covers everything from clinical coding and GDPR to patient service and Microsoft Office. You'll learn how to manage front-desk duties, handle patient records, type quickly, and communicate well in a healthcare setting. With 11 expert-led modules, this course helps you build real-world skills for hospitals, GP surgeries, and clinics. Gain CPD certification and boost your career with confidence. No experience is needed—just a desire to learn and grow in a medical receptionist role.
Start a career in healthcare admin with our certified, beginner-friendly Medical Receptionist Diploma course.
Learning Outcomes:
- Understand the daily duties of a medical receptionist.
- Learn how to handle patient appointments and calls.
- Know the basics of clinical coding.
- Understand how to give medicine safely.
- Learn about GDPR rules in healthcare.
- Handle patient queries with care and respect.
- Gain skills in admin and secretarial tasks.
- Improve your customer service approach.
- Use Microsoft Office for office work.
- Type faster and more accurately.
- Manage and control medical documents.
- Communicate clearly with staff and patients.
Bundle includes:
Disclaimer:
This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.
