This Medical Receptionist course is designed to take you from curious to capable, focusing on the role's critical mix of people skills and admin know-how. From decoding medical terminology to managing patient data and delivering quality service, every module serves up structured learning with a professional finish.
You'll explore communication skills, patient confidentiality, and daily tasks that keep the clinic, surgery, or hospital reception running smoothly. It’s a blend of precision, empathy, and admin control—without the need for white coats.
Learning Outcomes:
- Understand the role and daily duties of a medical receptionist
- Learn key medical terms and relevant anatomical references
- Study how to manage and protect patient health records
- Explore patient service and administrative responsibilities
- Learn effective communication and interaction in medical settings
- Understand confidentiality rules in line with healthcare protocols
Who is this Course For:
- Individuals seeking a role in healthcare reception services
- Admin workers moving into medical office settings
- Jobseekers exploring clinical customer service careers
- Students interested in health-focused administrative roles
- Carers expanding into patient-facing support positions
- Career changers looking into NHS reception opportunities
- Volunteers assisting with patient liaison and scheduling
- Staff covering reception in GP surgeries or clinics
Career Path:
- Medical Receptionist – £22,000 average salary
- GP Surgery Administrator – £23,500 average salary
- Healthcare Scheduler – £24,000 average salary
- Outpatient Services Assistant – £21,500 average salary
- Patient Liaison Clerk – £22,500 average salary
- Clinical Records Assistant – £23,000 average salary
