Medical Receptionist

Learn essential admin and communication skills with our Medical Receptionist course—ideal for healthcare support careers.

Overview:

The Medical Receptionist course is tailored for those who want to understand the core of front-desk operations in healthcare environments. You'll explore the systems, protocols, and daily duties that keep surgeries, clinics and private practices running smoothly. From patient scheduling to healthcare records, you’ll gain insight into how these roles function within the larger healthcare system.

This course also covers confidentiality, terminology, communication, and administrative support tailored to the medical setting. With a clear, structured format, it's designed for learners looking to gain job-relevant knowledge at their own pace. It’s an ideal way to gain the know-how needed for roles in medical administration without fluff or filler.

Learning Outcomes:

• Understand the role of a medical receptionist in healthcare settings
• Learn how to manage appointments, calendars and patient records
• Gain awareness of medical terminology and healthcare systems
• Understand confidentiality and data protection in medical environments
• Develop strong communication skills for patient and staff interaction
• Identify the administrative tools used in medical office environments

Who is this Course For

• Individuals looking to start a career in medical administration
• Jobseekers wanting healthcare-related receptionist roles in the UK
• Office staff looking to shift into the medical sector
• Students interested in non-clinical healthcare work
• Parents returning to the workforce with flexible learning needs
• Those exploring NHS or private healthcare receptionist jobs
• Career changers curious about health-related admin roles
• Anyone interested in healthcare but not patient-facing positions

Career Path

• Medical Receptionist – £21,000/year
• GP Surgery Administrator – £23,500/year
• Healthcare Call Handler – £22,000/year
• NHS Outpatient Clerk – £21,800/year
• Medical Secretary Assistant – £24,000/year
• Patient Services Coordinator – £25,500/year