Medical Receptionist
Join us for a crash course on conquering the chaos of a medical front desk - tips, tricks, and real-life stories to keep you sane!
Location
Online
Good to know
Highlights
- 2 hours
- Online
Refund Policy
About this event
What's included:
- Grab an enrolment letter as a gift!
- Eligibility to earn a CPD & QLS endorsed certificate.
- Fully Online Recorded Class
- 24/7 & Lifetime Access
- Online support
- No hidden fees
The Medical Receptionist course prepares learners to manage administrative responsibilities efficiently in medical and healthcare settings. Students develop expertise in handling patient appointments, records, and correspondence, ensuring smooth day-to-day operations. The programme also covers essential communication techniques, telephone etiquette, and office procedures, providing a solid foundation for anyone aiming to excel as a Receptionist in healthcare.
Learners will gain confidence in managing digital systems, scheduling software, and professional interactions with patients and staff. The course also focuses on data confidentiality, record-keeping, and professional conduct, enabling learners to maintain high standards expected of medical administrative professionals. By completing this course, students can pursue roles in clinics, hospitals, and healthcare centres, equipped with the practical knowledge and professional acumen required to succeed as a Receptionist.
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Learning Outcomes
- Handle patient records efficiently using modern office systems and procedures.
- Manage appointments and schedules accurately for medical staff and patients.
- Communicate professionally with patients, visitors, and healthcare team members.
- Apply confidentiality and data protection standards in medical administration.
- Use office software effectively to support healthcare operations efficiently.
Who is this course for?
- Individuals aiming to work as Receptionist in healthcare environments.
- Office administrators seeking to specialise in medical administrative duties.
- Students wanting to develop professional skills for healthcare administration roles.
- Career changers looking to become qualified medical Receptionist professionals.
- Healthcare support staff wishing to enhance administrative and patient communication skills.
Career Path (UK average salaries)
- Medical Receptionist – £22,000 per year
- Healthcare Administrator – £25,000 per year
- Clinic Administrator – £24,000 per year
- Patient Services Coordinator – £23,500 per year
- Medical Office Assistant – £21,500 per year
- Front Desk Administrator – £22,500 per year
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