The Medical Secretary Online Course teaches you the key skills you need to support doctors, nurses, and patients in a healthcare setting. You will learn how to handle calls, manage records, understand medical terms, and help with first aid and billing. This course gives you a strong base in both office and medical tasks. You’ll build skills that help clinics and hospitals run smoothly.
Course Curriculum
✓ Module 1: Medical Secretary Introduction
✓ Module 2: Receptionist Training for Medical Secretary
✓ Module 3: Communication Skills
✓ Module 4: Medical Audio Transcription
✓ Module 5: Medical Volunteer Training
✓ Module 6: First Aid Training
✓ Module 7: Human Anatomy and Physiology
✓ Module 8: Medical Terminology
✓ Module 9: Management of Medical Records
✓ Module 10: Medical Insurance, Billing and Coding
✓ Module 11: Medical Research
✓ Module 12: Medical Law and Ethics
Learning Outcomes
- Understand the role of a medical secretary.
- Greet and help patients in person and on the phone.
- Use good speaking and writing skills in the workplace.
- Type up medical notes from audio recordings.
- Know the basics of first aid and how to respond.
- Understand how the body works and use medical words.
- Keep and organise patient records properly.
- Handle billing, coding, and insurance forms.
- Follow legal rules and ethics in medical settings.
- Support doctors and nurses with admin and care tasks.
Who is this course for?
This course is for anyone who wants to work in a clinic, hospital, or healthcare office. It’s ideal for beginners, career changers, or admin staff who want to move into a medical role.
Eligibility Requirements
You need basic reading, writing, and computer skills. No prior medical experience is needed.
Career Path
After completing this course, you can apply for jobs as a medical secretary, clinic assistant, or receptionist in a healthcare setting. It also prepares you for further study or special training in medical admin or healthcare support roles.
(Learn more about this online course)