We look forward to welcoming you back into store soon to enjoy our extraordinary Christmas experiences. While we plan to open our doors on 2 December, we continue to monitor advice from the UK Government and will reopen as soon as we are allowed to do so. In the unfortunate event that there is a delay or any reason that your booking is no longer able to go ahead, you will receive a full refund.

Book a slot to meet the big man himself and his trusty elf sidekick at Selfridges Trafford this Christmas. In the bookable 5-minute slots, children will be able to let Santa know what’s on their Christmas list, have a photograph taken with him and receive a candy cane to take home.

Please note, bookings are complimentary and bookings are limited to family groups / households in line with government guidelines.

This experience will be held in line with social distancing guidelines and in order to keep everyone safe, Santa and his elf will be 2 metres away from guests at all times.

The wearing of  a  face covering is compulsory when visiting our stores, including when taking part in this experience.

Please note that children must be supervised at all times by a responsible adult and 1 adult can supervise up to 3 children at once.

Time: 2PM - 6PM

When: Saturday & Sunday from 5 - 20 December

Location: Kids & Toys, Upper Level

Terms & Conditions

1. We may have to cancel your booking if you or one of your guests displays symptoms of Covid-19 or indicates that they have had these symptoms in the past seven days. Unfortunately we cannot be held responsible for any costs you may incur as a result of attending your booking if you have symptoms. We therefore advise that if you have any concerns, you call us as soon as possible to discuss rescheduling your booking.

2. In light of the Covid-19 pandemic, we reserve the right to change or cancel your booking (even at very short notice) in order to ensure we are: keeping customers and team members safe; responding to Government Guidance; and acting in accordance with any guidance, requests or requirements issued by other authorities. In these circumstances, we will refund the booking fee in full. However, we will not be responsible for any additional costs incurred by you as a result of our cancellation.

3. Tickets you purchase are for your personal use only. The ticket is purchased for the specified event date and is not transferable to other events.

4. We will always respect your privacy and any personal information provided to us by you will be processed in accordance with the Data Protection Act 1998 (as amended from time to time) for the purposes of confirming your booking and issuing you with a ticket, managing the guest list and attendees, and maintaining relevant records for health and safety purposes. We will not share any personal information that you have provided for the event with any third parties.