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Meet The Staff - An Immersive Halloween Experience

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Gwrych Castle and Gardens


LL22 8ET

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description


Meet The Staff is an immersive walkthrough of Gwrych Castle. Inspired by a photograph recently recovered from a Gwrych Castle chimney, Meet The Staff tells the lost story of one frightful night in 1890.

The story is based around The Gwrych Castle Gamekeeper - local archives state he died the year the picture was taken, his cause of death - suicide...

Not suitable for children aged under 12. Children aged 12 to 15 must be accompanied by an adult. Guests will enter the experience in groups of no more than 20. Ticket time slots are start times and NOT arrival times. You will enter the experience as close as possible to the start time but may incur a wait at busy periods. The experience will last approximately 40 minutes.

Please bring a torch!

Parking is available at the castle itself together with toilet facilities.

Meet The Staff includes:

  • Total darkness

  • Water spray and splash

  • Uneven surfaces, inclines and declines

  • Steps

  • Strobe lighting

  • Theatrical fog

  • Crouch spaces

  • Potential muddy conditions, please dress appropriately

We advise you do not enter if:

  • You have photosensitive epilepsy

  • You are pregnant

  • You have a heart disorder

  • You have asthma

  • You have limited mobilty

The following are NOT allowed to be brought into the castle:

  • Alcohol

  • Food and drinks, these are available on site

  • Illegal substances

  • Weapons, including imitation weapons

  • Head masks, or any item which disguises the face

  • Cameras or audio recording equipment

  • Bags, other than very small handbags

  • Naked flames, including lighters

While inside the park you must NOT:

  • Touch the scareactors or sets inside the attraction

  • Chew gum

  • Run

  • Eat or drink inside any of the attractions

  • Smoke, except in designated smoking areas

  • Attempt to record any aspect of the attractions by any means

  • Use your mobile telephone inside the attractions, these must be switched off

We will refuse admission and not refund you if:

  • You appear to be under the influence of alcohol or any other substance

  • Your behaviour is perceived as threatening

Guests aged under 16 years of age must be accompanied by a responsible adult (aged over 18) at all times, on a ratio of not less than 1 adult per 10 under 16 year olds. Proof of age will be requested.

The actors may make physical contact with your arms, shoulders, lower legs or the top of your head without malice. You must not touch them, ever, they will not harm you.

If you lose anything during your visit, we will not be able to conduct a search for it until the following day. Anything bought into the castle is at your own risk and we will not be held liable for any loss.

We advise you to wear appropriate footwear and clothing while visiting the park, we will not be held liable for any damage to clothing or footwear.

Your admission ticket is only valid for the time slot you have booked, it is not transferable once purchased.

You must arrive at least 15 minutes before your allotted time of entry, please do not arrive more than 30 minutes before your entry time.

Detailed instructions for directions can be found on www.gwrychtrust.co.uk

By buying a ticket to the castle you agree to be bound by these terms and conditions, and entry is at your own risk.

We reserve the right to remove you from the castle if you do not follow our terms and conditions of admission, without refund.

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Gwrych Castle and Gardens


LL22 8ET

United Kingdom

View Map

Refund Policy

No Refunds

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